Thank you for asking this question. This can be confusing, we know. The method of payment is decided between a patient and his/her physician at the time a genetic test is ordered. The physician ordering a test on behalf of a patient (using our required online system) is presented with two options:
If chosen, the Carver Lab will send an invoice to the facility indicated on the requisition form. This may be the physician ordering the test, or the send out lab drawing the sample. Once billed, the facility will forward payment to the Carver Lab and is responsible for collecting payment from the patient for reimbursement.
This is for patients who choose to pre-pay. Needless to say, this is our preferred method of payment. The less time, and the fewer the resources we need to devote to collecting payment for the not-for-profit service we provide, the more successful we can be at keeping costs to the bare minimum. It simplifies our record keeping tremendously when people are willing to submit their payment at the same time a blood sample is submitted.
At this time, we are able to accept Visa or MasterCard payments. To process a payment the following information is required:
Make your checks payable to The John & Marcia Carver Nonprofit Genetic Testing Laboratory. If sending payment separately (from time of blood sample) send to:
University of Iowa
375 Newton Rd., 4111 MERF
Iowa City, IA 52242
Include name of patient in the Memo section
No. The Carver Lab does not bill insurance companies. We highly recommend that you (patient) contact your insurance company prior to ordering a test to pre-determine coverage. Once payment has been received by either of the above methods, we will then issue you an official statement indicating receipt of payment. This document can then be submitted to your insurance company for reimbursement. All the included charges, credits and CPT codes will be listed for easy reference. Note: CPT codes, cost, and estimated turnaround times can be found here.
Please email Carver Lab for additional information or to contact a billing representative to arrange for payment.
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